Mitch Klaassen was named Analyst and Director in 2023. He is responsible for B2B product research and development with a focus on telecommunications and technology markets, including Recon’s Business Pulse products delivering the fastest and most agile actionable business insights available.
Prior to Recon Analytics, Mitch worked at Cisco, as a product manager under portfolio strategy. Before Cisco he was a consulting director at Gartner in High-Tech and Telecom practice developing near-term and long-term strategies backed by data through primary research, market analytics and custom forecasting.
Mitch has an MBA from the University of Texas at Arlington and a Bachelor of Science in Business from Kansas State University.
Megan Hejja joined Recon Analytics in 2025 as a Director and Analyst. She is responsible for key aspects of Recon Analytics’ core solutions, including survey creation, data cleansing, and processing. Her client-agnostic role allows for neutral, thorough quality assurance and feedback.
She also plays a role in the product development team as Recon expands to new verticals.
Prior to joining Recon Analytics, Megan worked as a Product Manager at TransUnion where she was responsible for managing product development for a team of engineers who developed consumer segmentation and GIS mapping solutions. The product was licensed by Fortune 500 companies across industries including telecom, financial services, and entertainment. Before moving into product management, she held various roles related to this product including product support, consultant and software engineer.
She also worked as a product manager for Credit Union Leasing of America where she facilitated the development and quality assurance for their proprietary lease tracking software.
Megan’s background is in mathematics and software development.  She excels at streamlining business processes and understanding customer needs. She uses her experience in product management and engineering to refine and enhance Recon’s delivery process.
Megan earned her bachelor’s degree from Occidental college where she majored in Mathematics and was awarded the Benedict Freedman Senior Prize for Mathematics.
Jayne Testerman joined Recon Analytics in 2024 as an Analyst and Manager.
Prior to joining Recon, Jayne was a consultant at Neustar where she led analytics projects for household brands across telecom and financial services. Her work focused on translating complex models into actionable strategies— delivering consultative recommendations, developing custom segmentation, and analyzing media performance.
Jayne’s strength lies in translating complexity into clarity. She is involved in every stage of the research process, from developing actionable questions to designing and building intuitive data visualizations that ensure insights are accessible and enduring beyond weekly deliveries. Her commitment to excellence helps shape solutions that are both relevant and responsive to client needs.
Jayne earned her bachelor’s degree in applied mathematics from University of San Diego.
Jared Chavez joined Recon Analytics in 2022 and is an Analyst and Manager, bringing his experience in marketing analytics and customer segmentation to provide valuable insights to Fortune 100 companies.
Prior to joining Recon, Jared was an analyst at Neustar, where he had the privilege of collaborating and consulting with renowned organizations, utilizing data-driven insights to elevate market positioning and enhance customer engagement.
Jared’s strength lies in transforming complex data into compelling stories, with his primary expertise in crafting visualizations that highlight actionable insights. He is driven by the mission to translate intricate data into accessible, impactful insights that drive strategic success for corporations.
Jared holds a Bachelor of Business Administration in Marketing and Data Analytics from Chapman University.
Jake Hawkridge joined Recon Analytics in 2023 as a Director and Analyst with a primary focus in the B2B Telecommunications market where he assesses companies’ satisfaction and needs from current and potential providers as well as for solution-based offerings.
Jake initially joined Recon Analytics’ Telecom Business Pulse team and played a prominent role in the weekly development and delivery of Recon’s Business Telecom Pulse study which speaks to over 25,000 business decision makers and influencers per year regarding their companies’ preferences and intentions with their mobile and broadband services. Currently, he is leading one of the company’s telecom consumer client teams.
Jake analyzes the results of each weekly study to provide guidance to clients on what they can immediately do to increase their standing in the marketplace as well as what they can expect in the near and long-term future.
Prior to joining Recon Analytics, Jake spent 10 years at Neustar in various roles across client success and consulting organizations. Jake led project deliveries for a range of Fortune 100 clients spanning multiple industries, including telecommunications and financial institutions.
Jake brings deep subject matter expertise in consumer segmentation, multi-touch attribution, and marketing mix models. He leverages his expertise to bring valuable insight, recommendations, and solutions to Recon’s clients.
Jake holds a bachelors from Whittier College where he double majored in Political Science and Sociology and completed a Fletcher Jones research fellowship.
XJ Wang was named Analyst and Director in 2024. He is responsible for new product development and expansion in existing markets, new verticals, and international markets, such as Spanish Survey, Device Pulse, and Airline Survey.
Prior to being named Analyst and Director, XJ worked as Director of Business Development at Counterpoint Research, focusing on automotive sector business development. He previously served as Sr. Manager & Local Fiber Market Lead at Lumen, leading fiber sales in Oregon and SW Washington. XJ was also VP and GM of the China business for Vesta Corp, establishing commercial relationships with China Telecom and China Unicom. At WiMAX Forum, he was Sr. Director of Global Marketing, overseeing marketing, PR, events, website, membership sales, and training. Earlier, XJ was a research director at Yankee Group and Ovum.
XJ has extensive experience in the telecom and technology industry and expertise in developing and executing sales strategies, driving business growth, and expanding market presence.
XJ earned his Master of Electrical Engineering from Northeastern University in Boston, MA, and holds a Bachelor of Science in Telecommunication from Chongqing University of Post & Telecom in Chongqing, China.
XJ is fluent in English and a native speaker of Mandarin Chinese.
Don Kellogg is President and Analyst at Recon Analytics, where he leads product research, development, and data strategy for the firm’s portfolio of products. Under his leadership, Recon has built and launched the industry’s fastest and most agile consumer and B2B research platforms, which deliver actionable insights in days rather than the months typical of traditional market research.
Before joining Recon, Don was a Principal at Neustar, overseeing major telecom engagements, including Neustar’s largest identity and segmentation initiative and multi-touch attribution projects with leading wireless carriers. He also held roles at Nielsen, where he served as a spokesperson for telecom research and authored and contributed to studies featured in The Economist, Harvard Business Review, The New York Times, Fierce Wireless, and more.
Don is a founding board member of the Museum of Art and Digital Entertainment in Oakland, CA.
Don holds a Bachelor of Science in Business from the University of California, Chico.
Daryl joined Recon Analytics in 2023 as an Analyst and Director. Daryl’s research at Recon Analytics focuses on telecommunication service providers and companies that provide networking communication solutions to those service providers. Some of the topics he covers are digital transformation, 5G, 6G, cloud networking, and telecom service strategies.
Prior to joining Recon Analytics, he held similar roles at IDC, Omdia, Current Analysis, and In-Stat. Prior to becoming an industry analyst, Daryl worked at telecommunications service provider Cable & Wireless USA, where he was a member of the marketing and competitive intelligence team.
Daryl brings over 20 years of industry analyst experience to Recon Analytics. As an industry analyst Daryl has been involved in such projects as helping technology vendors develop use cases for new products and services, identifying new technology trends, and providing go-to-market strategies for vendors and communication service providers.
He has regularly spoken at industry and vendor events on the trends that are shaping the telecommunications market. He is also sought out by trade publications to comment on mergers and acquisitions, new product announcements, and market developments.
Daryl has a Bachelor of Science in Marketing Management from Virginia Tech.
Cameron Prawdzik is an Analyst at Recon Analytics working on data analytics as well as Tableau dashboard design for one of our largest clients.
Cameron’s first project was to build the Recon Analytics’ first generation device-centric Tableau dashboards visualizing the customer satisfaction based with the more than 1,000 devices based on more than half a million respondents at the time.
Cameron earned his Bachelor in Economics from the University of Texas, Austin.
Brett Clark joined Recon Analytics in 2022 as Vice President and Analyst. Brett leads product development for Recon’s Mobile and Home Broadband Consumer Pulse studies which survey over 500,000 consumers per year regarding their experiences, preferences, and intent with their mobile and broadband services.
Brett is responsible for managing the lifecycle of each weekly pulse, from developing and publishing the studies through analyzing the micro and macro trends observed. Additionally, Brett analyses the mobile and broadband industry landscape as a whole; assuring each weekly pulse provides actionable insight into the latest innovations, offerings, and plan structures in the marketplace.
Before Recon, Brett was at Neustar where he was leading management consulting engagements across Fortune 100 organizations, including Verizon, eBay, and Sonos.
Prior to Neustar, Brett was with identity services company TargusINFO where he was part of the original team that developed a demographic & psychographic consumer segmentation schema which is still prominent in the marketplace today.
Brett graduated from the Leavy School of Business at Santa Clara University.
