Privacy Policy & Terms of Use

Last updated October 21, 2025

This Privacy Notice for Recon Analytics, Inc. (“we,” “us,” or “our”), describes how and why we might access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), including when you:

Visit our website at reconanalytics.com or any website of ours that links to this Privacy Notice
Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].

Summary of Key Points

This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.

Do we process any sensitive personal information? Some of the information may be considered “special” or “sensitive” in certain jurisdictions, for example your racial or ethnic origins, sexual orientation, and religious beliefs. We do not process sensitive personal information.

Do we collect any information from third parties? We do not collect any information from third parties.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.

In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information.

How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about how we keep your information safe.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.

How do you exercise your rights? The easiest way to exercise your rights is by visiting https://www.reconanalytics.com/contact/, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

1: What Information Do We Collect?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

names
phone numbers
email addresses
passwords
contact preferences
billing addresses

Sensitive Information. We do not process sensitive information.

Payment Data. We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is handled and stored by Stripe. You may find their privacy notice link(s) here: https://stripe.com/privacy.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Notice: https://www.reconanalytics.com/cookies/.

The information we collect includes:

Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called “crash dumps”), and hardware settings).
Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
Location Data. We collect location data such as information about your device’s location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.

2: How Do We Process Your Information?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We process the personal information for the following purposes listed below. We may also process your information for other purposes only with your prior explicit consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user.
To save or protect an individual’s vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.

3: What Legal Bases Do We Rely on to Process Your Information?

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

If you are located in the EU or UK, this section applies to you.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:

Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

If you are located in Canada, this section applies to you.

We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time.

In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:

If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
For investigations and fraud detection and prevention
For business transactions provided certain conditions are met
If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
For identifying injured, ill, or deceased persons and communicating with next of kin
If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse
If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced
If the collection is solely for journalistic, artistic, or literary purposes
If the information is publicly available and is specified by the regulations
We may disclose de-identified information for approved research or statistics projects, subject to ethics oversight and confidentiality commitments

4: When and With Whom Do We Share Your Personal Information?

In Short: We may share information in specific situations described in this section and/or with the following third parties.

We may need to share your personal information in the following situations:

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5: Do We Use Cookies and Other Tracking Technologies?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements, to tailor advertisements to your interests, or to send abandoned shopping cart reminders (depending on your communication preferences). The third parties and service providers use their technology to provide advertising about products and services tailored to your interests which may appear either on our Services or on other websites.

To the extent these online tracking technologies are deemed to be a “sale”/”sharing” (which includes targeted advertising, as defined under the applicable laws) under applicable US state laws, you can opt out of these online tracking technologies by submitting a request as described below under section “Do United States Residents Have Specific Privacy Rights?”

Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice: https://www.reconanalytics.com/cookies/.

Google Analytics

We may share your information with Google Analytics to track and analyze the use of the Services. The Google Analytics Advertising Features that we may use include: Google Analytics Demographics and Interests Reporting. To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. You can opt out of Google Analytics Advertising Features through Ads Settings and Ad Settings for mobile apps. Other opt out means include http://optout.networkadvertising.org/ and http://www.networkadvertising.org/mobile-choice. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.

6: How Long Do We Keep Your Information?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

7: How Do We Keep Your Information Safe?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

8: Do We Collect Information From Minors?

In Short: We do not knowingly collect data from or market to children under 18 years of age or the equivalent age as specified by law in your jurisdiction.

We do not knowingly collect, solicit data from, or market to children under 18 years of age or the equivalent age as specified by law in your jurisdiction, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or the equivalent age as specified by law in your jurisdiction or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age or the equivalent age as specified by law in your jurisdiction has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18 or the equivalent age as specified by law in your jurisdiction, please contact us at [email protected].

9: What Are Your Privacy Rights?

In Short: Depending on your state of residence in the US or in some regions, such as the European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.

In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. If a decision that produces legal or similarly significant effects is made solely by automated means, we will inform you, explain the main factors, and offer a simple way to request human review. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section “How Can You Contact Us About This Notice?” below.

We will consider and act upon any request in accordance with applicable data protection laws.

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.

If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section “How Can You Contact Us About This Notice?” below.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the section “How Can You Contact Us About This Notice?” below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. For further information, please see our Cookie Notice: https://www.reconanalytics.com/cookies/.

If you have questions or comments about your privacy rights, you may email us at [email protected].

10: Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.

California law requires us to let you know how we respond to web browser DNT signals. Because there currently is not an industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.

11: Do United States Residents Have Specific Privacy Rights?

In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. More information is provided below.

Categories of Personal Information We Collect

The table below shows the categories of personal information we have collected in the past twelve (12) months. The table includes illustrative examples of each category and does not reflect the personal information we collect from you. For a comprehensive inventory of all personal information we process, please refer to the section “What Information Do We Collect?”

Category	Examples	Collected
A. Identifiers	Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name	YES
B. Personal information as defined in the California Customer Records statute	Name, contact information, education, employment, employment history, and financial information	YES
C. Protected classification characteristics under state or federal law	Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data	YES
D. Commercial information	Transaction information, purchase history, financial details, and payment information	YES
E. Biometric information	Fingerprints and voiceprints	NO
F. Internet or other similar network activity	Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements	YES
G. Geolocation data	Device location	YES
H. Audio, electronic, sensory, or similar information	Images and audio, video or call recordings created in connection with our business activities	NO
I. Professional or employment-related information	Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us	NO
J. Education Information	Student records and directory information	NO
K. Inferences drawn from collected personal information	Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics	YES
L. Sensitive personal Information		NO

We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:

Receiving help through our customer support channels;
Participation in customer surveys or contests; and
Facilitation in the delivery of our Services and to respond to your inquiries.

We will use and retain the collected personal information as needed to provide the Services or for:

Category A – As long as the user has an account with us
Category B – As long as the user has an account with us
Category C – As long as the user has an account with us
Category D – As long as the user has an account with us
Category F – As long as the user has an account with us
Category G – As long as the user has an account with us
Category K – As long as the user has an account with us

Sources of Personal Information

Learn more about the sources of personal information we collect in “What Information Do We Collect?”

How We Use and Share Personal Information

Learn more about how we use your personal information in the section, “How Do We Process Your Information?”

Will your information be shared with anyone else?

We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Learn more about how we disclose personal information to in the section, “When and With Whom Do We Share Your Personal Information?”

We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be “selling” of your personal information.

We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We will not sell or share personal information in the future belonging to website visitors, users, and other consumers.

Your Rights

You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:

Right to know whether or not we are processing your personal data
Right to access your personal data
Right to correct inaccuracies in your personal data
Right to request the deletion of your personal data
Right to obtain a copy of the personal data you previously shared with us
Right to non-discrimination for exercising your rights
Right to opt out of the processing of your personal data if it is used for targeted advertising (or sharing as defined under California’s privacy law), the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects (“profiling”)

Depending upon the state where you live, you may also have the following rights:

Right to access the categories of personal data being processed (as permitted by applicable law, including the privacy law in Minnesota)
Right to obtain a list of the categories of third parties to which we have disclosed personal data (as permitted by applicable law, including the privacy law in California, Delaware, and Maryland)
Right to obtain a list of specific third parties to which we have disclosed personal data (as permitted by applicable law, including the privacy law in Minnesota and Oregon)
Right to obtain a list of third parties to which we have sold personal data (as permitted by applicable law, including the privacy law in Connecticut)
Right to review, understand, question, and depending on where you live, correct how personal data has been profiled (as permitted by applicable law, including the privacy law in Connecticut and Minnesota)
Right to limit use and disclosure of sensitive personal data (as permitted by applicable law, including the privacy law in California)
Right to opt out of the collection of sensitive data and personal data collected through the operation of a voice or facial recognition feature (as permitted by applicable law, including the privacy law in Florida)

How to Exercise Your Rights

To exercise these rights, you can contact us by visiting https://www.reconanalytics.com/contact/, by emailing us at [email protected], by visiting https://www.reconanalytics.com/contact/, or by referring to the contact details at the bottom of this document.

We will honor your opt-out preferences if you enact the Global Privacy Control (GPC) opt-out signal on your browser.

Under certain US state data protection laws, you can designate an authorized agent to make a request on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with applicable laws.

Request Verification

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.

If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request and the agent will need to provide a written and signed permission from you to submit such request on your behalf.

Appeals

Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at [email protected]. We will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may submit a complaint to your state attorney general.

California “Shine The Light” Law

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us by using the contact details provided in the section “How Can You Contact Us About This Notice?”

12: Do Other Regions Have Specific Privacy Rights?

In Short: You may have additional rights based on the country you reside in.

Australia and New Zealand

We collect and process your personal information under the obligations and conditions set by Australia’s Privacy Act 1988 and New Zealand’s Privacy Act 2020 (Privacy Act).

This Privacy Notice satisfies the notice requirements defined in both Privacy Acts, in particular: what personal information we collect from you, from which sources, for which purposes, and other recipients of your personal information.

If you do not wish to provide the personal information necessary to fulfill their applicable purpose, it may affect our ability to provide our services, in particular:

offer you the products or services that you want
respond to or help with your requests
manage your account with us
confirm your identity and protect your account

At any time, you have the right to request access to or correction of your personal information. You can make such a request by contacting us by using the contact details provided in the section “How Can You Review, Update, or Delete the Data We Collect From You?”

If you believe we are unlawfully processing your personal information, you have the right to submit a complaint about a breach of the Australian Privacy Principles to the Office of the Australian Information Commissioner and a breach of New Zealand’s Privacy Principles to the Office of New Zealand Privacy Commissioner.

Republic of South Africa

If you are unsatisfied with the manner in which we address any complaint with regard to our processing of personal information, you can contact the office of the regulator, the details of which are:

The Information Regulator (South Africa)

General enquiries: [email protected]

Complaints (complete POPIA/PAIA form 5): [email protected] & [email protected]

13: Do We Make Updates to This Notice?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated “Revised” date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.

14: How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may email us at [email protected] or contact us by post at:

Recon Analytics, Inc.
22 Netta Road
Dedham, MA 02026
United States

15: How Can You Review, Update, or Delete the Data We Collect From You?

Based on the applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please visit: https://www.reconanalytics.com/contact/.

Agreement to Terms

Subject to and in consideration of your compliance with the terms set forth below, Recon Analytics, Inc. (“Recon,” “we,” “us,” or “our”) hereby grants you a limited, revocable, non-transferable license (“User License”) to access and use the digital intelligence reports and associated materials (“Products”) which you have purchased on our website (“Site”). By completing your purchase and accessing the Products, you agree to be bound by all of the terms and conditions contained in this Agreement. Your use of the Products is conditioned upon your acceptance of these terms and conditions.

IMPORTANT: If you have any questions about the Products or these terms before purchasing, you must contact us at [email protected] prior to completing your purchase. By purchasing, you acknowledge that you have had the opportunity to ask questions and that all your concerns have been addressed.

Product Fingerprinting and Watermarking

You expressly acknowledge and agree that:

Each Product you purchase will be digitally fingerprinted and watermarked with unique identifying information specific to your purchase and account.
This fingerprinting and watermarking technology embeds identifying information throughout the Product, including but not limited to visible and invisible watermarks, metadata, and other digital markers.
These identifiers are designed to track and trace unauthorized distribution, sharing, or use of the Products.
Any unauthorized distribution or sharing of the Products can be traced back to your specific purchase.
You are solely responsible for maintaining the confidentiality and security of your purchased Products.

Proprietary Rights and Intellectual Property

The Products are the exclusive property of Recon and are protected by United States and international copyright law, trade secret law, trademark law, and other intellectual property laws and treaties. You acknowledge that the Products are proprietary to Recon and/or its licensors and comprise:

Works of original authorship, including compiled content containing Recon’s and/or its licensors’ selection, arrangement, coordination, and expression of such content or preexisting material it has created, gathered, or assembled;
Confidential and proprietary information, trade secrets, analytical methodologies, research findings, data compilations, and insights that have been created, developed, and maintained by Recon or its licensors at great expense of time and money; and
Information and intelligence that would unfairly and irreparably harm Recon and/or its licensors if misappropriated or used without authorization.

You shall not commit or permit any act or omission that would impair Recon’s and/or its licensors’ proprietary and intellectual property rights in the Products. No right, title or interest in any Product is transferred to you.

Restrictions on Use and Distribution

Prohibited Activities

You are expressly prohibited from engaging in any of the following activities:

Distribution: Sharing, distributing, transmitting, publishing, or making available the Products or any portion thereof to any third party by any means, including but not limited to email, file sharing services, cloud storage, physical copies, or any other method of transmission.
Copying: Making copies of the Products beyond the single archival copy permitted under this Agreement.
Modification: Altering, modifying, adapting, translating, or creating derivative works based on the Products.
Reverse Engineering: Decompiling, disassembling, reverse engineering, or attempting to discover or remove any fingerprinting, watermarking, or security measures embedded in the Products.
Commercial Use: Reselling, sublicensing, renting, leasing, or otherwise commercially exploiting the Products or any portion thereof.
Public Display: Publicly displaying, performing, or broadcasting the Products or substantial portions thereof without express written permission from Recon.
Removal of Protections: Removing, obscuring, or altering any copyright notices, watermarks, fingerprints, proprietary legends, or other intellectual property notices contained in the Products.
AI and Machine Learning: Uploading, distributing, or sharing any Product or any portion thereof with any Artificial Intelligence, machine learning program, large language model, content aggregator, or other similar sites or tools, nor may you provide such services or tools with access to the Products.
Promotional Use: Using any Product or any excerpt from any Product to promote your or your organization’s products or services without Recon’s express written permission.

Permitted Use

Your User License entitles you to:

Access and view the Products for your personal, internal business use only.
Make a single copy of the Products solely for your personal archival and backup purposes.
Print portions of the Products for your personal, internal reference only.

All other rights are expressly reserved by Recon. There are no implied rights, and any use not expressly authorized herein is strictly prohibited.

License Grant and Restrictions

The User License grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Products solely for your internal business purposes. This license does not grant you any ownership rights in the Products. You acknowledge that you are obtaining only a limited license to use the Products and that irrespective of any use of the words “purchase,” “sale,” or similar terms, no ownership rights are being conveyed to you under this Agreement or otherwise.

Account Security and Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

Immediately notify Recon of any unauthorized use of your account or any other breach of security.
Ensure that you log out from your account at the end of each session.
Take all reasonable precautions to prevent unauthorized access to or use of the Products.
Not share your password with any other individuals or to otherwise allow any other individuals to access the Site or the Products through your account.
Not use another person’s password to access the Site.

You are solely responsible and liable for any unauthorized distribution of Products associated with your account, regardless of whether such distribution was authorized by you. You take full responsibility for any activity that occurs through the use of your account.

Enforcement and Legal Remedies

Recon reserves the right to investigate any suspected unauthorized use, distribution, or violation of this Agreement. You agree to cooperate fully with any such investigation. To protect the security of the Site and your account, we reserve the right to monitor Site usage and suspend access to any account with activity we deem suspicious.

In the event of any unauthorized use or distribution of the Products:

Recon may immediately terminate your license and access to all Products without refund.
You may be held liable for all damages, losses, and costs incurred by Recon, including but not limited to lost revenue, investigative costs, and attorney’s fees.
Recon may pursue all available legal remedies, including injunctive relief and monetary damages.
You may be subject to criminal prosecution under applicable laws.

The fingerprinting and watermarking of Products serves as evidence of the source of any unauthorized distribution and may be used in legal proceedings.

Copyright Infringement Claims

Pursuant to the Digital Millennium Copyright Act, Title 17, United States Code, Section 512(c)(2) (“DMCA”), Recon has designated an agent to receive notifications of claimed copyright infringement relating to this Site. All such notifications must be submitted in a manner consistent with the DMCA to:

Recon Analytics, Inc.
Legal Department
Email: [email protected]

No Refunds

ALL SALES ARE FINAL. Due to the immediate delivery and proprietary nature of digital intelligence reports, no refunds will be issued under any circumstances once you have accessed or downloaded the Products. This no-refund policy applies regardless of whether you have read, used, or been satisfied with the Products. By completing your purchase, you acknowledge and agree to this no-refund policy.

If you have questions about a Product before purchasing, you must contact us at [email protected] prior to completing your transaction.

Accuracy of Information

The Products are based on Recon’s reasonable efforts to compile and analyze the best sources reasonably available to Recon at any given time. Any opinions reflect Recon’s judgment at the time and are subject to change. You assume sole responsibility for the selection of the Products to achieve any of your intended results, and your sole and exclusive remedy for any alleged loss or damage suffered by you in connection with your use of the Site or the Products is to discontinue using the Site.

Disclaimer of Warranties

THE PRODUCTS ARE PROVIDED TO YOU “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTIES OF ANY KIND. RECON HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO:

Any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
Any warranties regarding the accuracy, reliability, completeness, currentness, or timeliness of the Products.
Any warranties that the Products will meet your requirements or that your use will be uninterrupted or error-free.
Any warranties regarding the results that may be obtained from the use of the Products or that defects will be corrected.
Warranties that the Products will be free from errors, omissions, defects, delays in operation, technical inaccuracies, or other errors.
Warranties that the Products shall not infringe the intellectual property or proprietary rights of any third party.
Warranties that the Products will be free of viruses or other harmful components.

Any opinions, analyses, or recommendations contained in the Products reflect Recon’s judgment at the time of publication and are subject to change without notice. Recon reserves the right to modify, update, or discontinue Products at any time without liability to you.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL RECON, ITS AFFILIATES, LICENSORS, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO:

Direct, indirect, incidental, special, consequential, or punitive damages;
Loss of profits, revenue, data, or use;
Business interruption or loss of business opportunity;
Damages for lost profits, business failure, or loss;
Damages arising from your use of the Site, the Products, or inability to use the Products;
Damages arising from any errors, mistakes, or inaccuracies in the Products;
Damages arising from unauthorized access to or use of the Products;
Damages arising from any decisions made in reliance upon the Products;
Damages incurred by you arising as a result of reliance upon the Products or the Site or any claim attributable to errors, omissions, or other inaccuracies in the Products or the Site or interpretations thereof.

This limitation applies regardless of the theory of liability (contract, tort, strict liability, or otherwise) and even if Recon has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you. In such jurisdictions, Recon’s liability shall be limited to the greatest extent permitted by law.

In no event shall Recon’s total aggregate liability to you for all damages, losses, and causes of action exceed the amount paid by you for the specific Product giving rise to the claim.

Indemnification

You agree to indemnify, defend, and hold harmless Recon, its affiliates, licensors, and their respective officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising from:

Your violation of this Agreement;
Your violation of any law or the rights of any third party;
Your unauthorized use, distribution, or disclosure of the Products;
Any claim that your use of the Products caused damage to a third party;
Your use, misuse, or inability to use the Site or the Products.

Termination

This Agreement shall remain in force unless terminated by either party. Recon may terminate this Agreement and your license to access and use the Products at any time, with or without cause, with or without notice. Upon termination:

Your right to access and use the Products immediately ceases.
You must immediately destroy all copies of the Products in your possession or control.
No refund will be issued regardless of the reason for termination or the amount of time remaining in any subscription period.
All provisions of this Agreement that by their nature should survive termination shall survive, including but not limited to proprietary rights, warranty disclaimers, indemnity, and limitations of liability.

Governing Law and Jurisdiction

This Agreement and any disputes arising out of or related to this Agreement or the Products shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict of law provisions. You hereby consent to the exclusive jurisdiction and venue of the state and federal courts located in Massachusetts for all disputes arising out of or relating to this Agreement. You waive any objection to jurisdiction and venue in such courts. You specifically and irrevocably consent for any claims or disputes arising out of your use of the Site or these Terms of Service to the jurisdiction of, and venue in, the federal or state courts sitting in Massachusetts.

Dispute Resolution

Any controversy or claim arising out of or relating to this Agreement shall first be attempted to be resolved through good faith negotiations between the parties. If the parties are unable to resolve the dispute within thirty (30) days, either party may pursue available legal remedies in accordance with the Governing Law and Jurisdiction provisions above.

Entire Agreement and Modifications

This Agreement, together with any additional terms posted on the Site, constitutes the entire agreement between you and Recon regarding the Products and supersedes all prior or contemporaneous understandings and agreements, whether written or oral. This Agreement may not be modified, amended, or waived except by a written document signed by an authorized representative of Recon. No failure or delay by Recon in exercising any right under this Agreement shall constitute a waiver of that right. Recon reserves the right to modify these Terms of Service at any time without notice to you. Your continued use of the Site after any such changes constitutes your agreement to follow and be bound by these Terms of Service as modified.

Severability

If any provision of this Agreement is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary so that this Agreement shall otherwise remain in full force and effect and enforceable.

Assignment

You may not assign, transfer, or delegate any of your rights or obligations under this Agreement without the prior written consent of Recon. Any attempted assignment in violation of this provision shall be null and void. Recon may assign this Agreement at any time without notice to you.

Use of Site and Compliance

You agree to use the Site and the Products in accordance with all applicable laws. You agree not to take any action that would compromise the security of the Site or render the Site inaccessible to others.

Third-Party Links

Recon may provide links to third-party content and other websites on the Site. We do not endorse, sponsor, or accept any responsibility for such material. We are not responsible for the content or privacy practices of any linked sites.

Contact Information

For questions regarding this Agreement or the Products, please contact:

Recon Analytics, Inc.
Email: [email protected]

Acknowledgment

BY COMPLETING YOUR PURCHASE AND ACCESSING THE PRODUCTS, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS.